Privacy Policy

GoMagicLabs, LLC, operating as GoMagic.ai ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit gomagic.ai (the "Site") or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We may collect the following categories of information:

Information You Provide Directly

• Name and contact information (email address, phone number) submitted via contact forms.
• Business information provided during discovery calls or intake forms.
• Communications you send to us by email or through the Site.

Information Collected Automatically

• Log data including IP address, browser type, pages visited, and time spent on the Site.
• Cookie and tracking data as described in Section 6 below.
• Device information such as operating system and screen resolution.

We use the information we collect to:

• Respond to inquiries and provide requested services.
• Communicate with you about projects, proposals, and service updates.
• Improve the Site's functionality, content, and user experience.
• Analyze Site usage and performance through aggregated analytics.
• Comply with legal obligations and enforce our Terms of Service.
• Send relevant business communications where you have provided consent or where we have a legitimate interest.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating the Site or delivering services (e.g., email platforms, analytics tools), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
• With Your Consent: In any other circumstance where you have given explicit consent.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by law. Contact form submissions are retained for up to 24 months. Client engagement records are retained for a minimum of 7 years in accordance with standard business record-keeping practices.

You may request deletion of your personal information at any time by contacting us at [email protected]. We will respond within 30 days.

The Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with the Site (e.g., pages visited, time on site). Data is aggregated and anonymized.
• Preference Cookies: Used to remember your settings and preferences (e.g., cookie consent status).

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality. Your cookie consent preference is stored locally on your device and can be reset at any time by clearing your browser's local storage.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of non-essential communications at any time.
• Portability: Request a machine-readable copy of your data where technically feasible.

To exercise any of these rights, contact us at [email protected].

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

We may update this Privacy Policy from time to time. Changes will be posted to the Site with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: