Privacy Policy

GoMagicLabs, LLC, operating as GoMagic.ai ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit gomagic.ai (the "Site") or engage with our services, including our email newsletter, The Automation Desk.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site and do not subscribe to our communications.

We may collect the following categories of information:

Information You Provide Directly

• Name and contact information (email address, phone number) submitted via contact forms.
• Email address submitted when subscribing to The Automation Desk newsletter.
• Business information provided during discovery calls or intake forms.
• Communications you send to us by email or through the Site.

Information Collected Automatically

• Log data including IP address, browser type, pages visited, and time spent on the Site.
• Cookie and tracking data as described in Section 6 below.
• Device information such as operating system and screen resolution.

We use the information we collect to:

• Respond to inquiries and provide requested services.
• Send The Automation Desk newsletter and related content to subscribers who have provided explicit consent through our double opt-in confirmation process.
• Communicate with you about projects, proposals, and service updates.
• Improve the Site's functionality, content, and user experience.
• Analyze Site usage and performance through aggregated analytics.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal bases:

• Consent: For newsletter subscriptions and non-essential cookies. You may withdraw consent at any time.
• Legitimate Interests: For analytics and improving the Site, where our interests do not override your rights.
• Contract: For processing information necessary to deliver services you have engaged us to provide.
• Legal Obligation: Where processing is required to comply with applicable law.

We operate The Automation Desk, an email newsletter. All newsletter subscriptions are processed through a confirmed double opt-in flow: you must actively submit your email address and then click a confirmation link sent to that address before you are added to our mailing list. This process constitutes explicit, verifiable consent.

Your Rights Regarding Email Communications

• Every commercial email we send includes a clear, functional unsubscribe link.
• Unsubscribe requests are honored within 10 business days.
• We do not send email to harvested, purchased, or rented lists.
• All emails clearly identify the sender as GoMagicLabs, LLC / GoMagic.ai and include our physical mailing address or contact information.
• Subject lines accurately reflect the content of the email.

To unsubscribe from all communications, click the unsubscribe link in any email we send, or contact us directly at [email protected].

We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating the Site or delivering services, including Resend (email delivery). These vendors are bound by data processing agreements and may not use your data for their own purposes.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
• With Your Consent: In any other circumstance where you have given explicit consent.

We do not transfer personal data outside the United States except where necessary to deliver services through our third-party providers, who maintain appropriate safeguards under applicable data transfer frameworks.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by law. Specifically:

• Newsletter subscriber data is retained for as long as you remain subscribed, plus 30 days following unsubscription to process the request.
• Contact form submissions are retained for up to 24 months.
• Client engagement records are retained for a minimum of 7 years in accordance with standard business record-keeping practices.

You may request deletion of your personal information at any time by contacting us at [email protected]. We will respond within 30 days (or within the timeframe required by applicable law).

The Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with the Site (e.g., pages visited, time on site). Data is aggregated and anonymized. These are only set after you provide consent via the cookie banner.
• Preference Cookies: Used to remember your settings and preferences (e.g., cookie consent status).

When you first visit the Site, a cookie consent banner will appear. Analytics and preference cookies are only activated after you click "Accept." You may decline non-essential cookies without affecting core Site functionality. Your consent preference is stored in your browser's local storage and can be reset at any time by clearing it.

You may also control cookie preferences through your browser settings at any time.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion ("Right to be Forgotten"): Request deletion of your personal information, subject to legal retention requirements.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Portability: Request a machine-readable copy of your data where technically feasible.
• Withdraw Consent: Withdraw consent for any processing based on consent, including newsletter subscriptions, at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are located in the EEA or UK and believe we have not adequately addressed your request, you have the right to lodge a complaint with your local data protection authority.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the effective date at the top of this page. For significant changes affecting how we use your data, we will provide additional notice where required by law. Your continued use of the Site following any changes constitutes your acceptance of the revised Policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: